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Recent issues cover the following topics:
November
2005
- Insourcing, BPO and in-house skills:
-
The
past and future of Outsourcing: from industry to the
service sector.
-
What
fuels BPO? Drivers, trends and niches
-
As
banks change their IS Systems, they build a new set of
skills
-
An
Interview with Kurt Dirauer, Pictet’s CIO
"Your
newsletter is very well organized and interesting." D.M.
Professor, Lausanne "Many
thanks for this. The article was excellent and I will
share with some of my colleagues." C.
A. Director, London "Document
fort intéressant!" L.
C. Consultant, Montréal "J’ai
notamment beaucoup apprécié l’interview de Pictet.
" A.D.
IT Professor, Geneva "Thank
you very much" A.
L. Lawyer, London "Merci
et bravo pour cette newsletter !" J.-C.H.
Consultant, Geneva
December 2004
- IT Outsourcing Trends - an online talk!
This
talk was given at the BME Global IT Outsourcing conference
in Barcelona
For
the first time, you can listen to a talk and watch
the PowerPoint slides.
We
show that Full Outsourcing is slowing down and:
-
explain why
-
show
what is replacing it
-
give
full details of two very successful BPO deal
-
sum
up by delivering some new best practices in BPO
"Highly
focused and very relevant. Extremely good quality
presentations and superb networking. The conference venue
was of the highest quality…"
HSBC
"The
conference for me was highly topical, current to our organization
and the 3 sides of the story, Suppliers, Clients and the
middle consultants mix was very well positioned at the
conference enabling both the veteran of BPO and the novice
to learn…"
LASTMINUTE.com
April 2004
- Outsourcing and Risk:
- Outsourcing used to be a safe
move ...
- Outsourcing and fear: turning
apprehension into a risk-based strategy
- Could Arbitration be the key to
international outsourcing deals?
- "Offshoring" or
Outsourcing Offshore, Getting the Benefits
while Avoiding the Risks: an expert's advice
- Outsourcing events in 2004
"Beautifully
written, powerful insight, challenging..."
AS
Geneva
"Excellent
feedback in regard to your content"
Deutsche
Bank
September 2003
- Renegotiation and Insourcing:
- Why is Full Outsourcing becoming less attractive?
- 10 tips for planning contract renegotiation
- Reversibility, flexibility and contract termination:
IBM’s view
- Renegotiation of IT Outsourcing Agreements : a lawyer’s
perspective
- Outsourcing events in 2003 and 2004
March 2003 -
IT Costs:
- IT Cost management Special
- Time for a new deal
- A 7 point action plan to drop IT costs while improving
service levels
- Case Study: IT Cost control, an interview of SERONO's
CIO
- Outsourcing
events in 2003
December
2002 - Banks
and Outsourcing:
-
Swiss
Banks and Outsourcing
-
The
UBS Warburg success story
-
The
Banque Edouard Constant outsourcing experience
-
An
update on the Procter and Gamble BPO project
-
Outsourcing
events in 2003
October
2002 - Trends:
- A closer look at the - Proctor and Gamble negotiations,
why P & G may be having second thoughts ...
- From IT infrastructure Outsourcing, Application
Service Providers to Business Process Outsourcing : Why
such a Trend after all ?
The subscription is free of charge and no other email will
be sent to you, just send us an email
with your name, title, company and email address. A complete
list of all outsourcing conferences world-wide:
Outsourcing
events in 2005
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